Employment

Responsibilities & Tasks

• Greeting customers.

• Reviewing and organizing service work with the customer upon arrival and pick up.

• Answering incoming service-related calls and emails.

• Scheduling and maintaining service appointments.

• Quoting service jobs via phone and email.

• Ordering parts from various sources for service work.

• Maintaining and tracking work orders from booking to completion.

Requirements:

• A passion for European  cars.

• Previous experience as a service advisor.

• Strong computer skills.

• Polite and confident phone demeanor.

• Ability to multi-task in a fast-paced environment (answering phones, emails, customer service, and working with service technicians).

• Articulate, professional, and enthusiastic attitude.